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Has COVID-19 Already Killed the Office or Will the Workplace Rise Again in the Aftermath of the WFH Experiment?
In this episode Charlie and Frank discuss the impact the pandemic may have on the future of the office and AI companies whose products may very well revolutionize customer intimacy required in our digital economy
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The Digital Experience Revolution
Presented by The Institute for Digital Transformation
In This Episode
Charlie and Frank discuss the impact the pandemic may have on the future of the office and AI companies whose products may very well revolutionize customer intimacy required in our digital economy — and how they're related. Can customer intimacy be accomplished will less physical or even human interaction? Find out how the Digital Experience Supply Chain holds customer intimacy as a required capability in our next normal.
How the COVID-19 coronavirus impact the future of the workplace experience and why some think it may already be dead
Why major players such as Alphabet (Google's parent), Twitter and Square are keeping some or all workers at home permanently
While the legacy “office” may be dead could a hybrid experience emerge?
What are the varied approaches of organizations in our next normal?
And we cover:
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About The Show
The Digital Experience Revolution, with Charles Araujo and Dr. Frank Granito, explores emerging trends and technologies around Digital Transformation, the Customer Experience and The Future of Work — and how they are reshaping organizations in the Digital Era.