The DX Report

Share this post

What is Digital Transformation?

www.thedxreport.com

Discover more from The DX Report

Digital Transformation • Digital Experience • Digital Enterprise: The research hub from The DX Institute. Insights and analysis for enterprise IT leaders on new enterprise tech, emerging practices, and fresh ideas for old challenges.
Continue reading
Sign in

What is Digital Transformation?

Digital transformation is a buzzword that is everywhere – and it’s not going anywhere any time soon.

Charles Araujo
Feb 14, 2020
Share this post

What is Digital Transformation?

www.thedxreport.com
Share
Published on iGrafx
rpa-big

According to IDC, 85% of enterprise decision makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind the competition and see negative financial consequences. Additionally 56% of CEOs told Gartner that digital improvements have in fact led to revenue growth. So it’s not a surprise that two thirds of CEOs are planning to focus on digital strategies to improve customer experience per a recent Seagate whitepaper. Digital transformation is a buzzword that is everywhere – and it’s not going anywhere any time soon.

During a recent conversation, Ian Hawkins, editor at PEX Network sat down and asked Ed Maddock, CTO at iGrafx, and Charles Araujo, Principal Analyst at Intelyx the key question on everyone’s mind – What is digital transformation?

The interview opens with Charles’ contrary definition of digital transformation – and why it’s not about technology at all. He explains why instead it’s really about a shift in power away from organizations and to their customers. He discusses how organizations can lever technology to drive this business transformation that is centered around the customer, giving them power and control.

Click here to read more and hear the entire conversation

Share this post

What is Digital Transformation?

www.thedxreport.com
Share
Previous
Next
Comments
Top
New
Community

No posts

Ready for more?

© 2023 Charles Araujo
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing