A study just released by digital testing company, Applause, provides some data to back up what many of us have suspected for some time: a single bad digital experience is enough to send a new or prospective customer packing.
New Study Shows One Bad Experience is Enough…
A study just released by digital testing company, Applause, provides some data to back up what many of us have suspected for some time: a single bad digital experience is enough to send a new or prospective customer packing.