In its 2022 CRM Impact Report, SugarCRM has found that the average customer churn rate is 32% globally and a staggering 47% in the United States.
New Survey Shows Bad Experiences and Low Switching Costs Resulting in Nearly 50% Customer Churn
New Survey Shows Bad Experiences and Low…
New Survey Shows Bad Experiences and Low Switching Costs Resulting in Nearly 50% Customer Churn
In its 2022 CRM Impact Report, SugarCRM has found that the average customer churn rate is 32% globally and a staggering 47% in the United States.