Sitemap - 2022 - The DX Report
The Essential Role of AI in Sustaining Value from the Digital Experience
Why the Digital Experience is Everything Now
7 Critical Considerations for Evaluating Infrastructure Monitoring Platforms
It’s a Hybrid World (and our first Limited Series that you won't want to miss)
Listening is the Most Underrated Skill When It Comes to Delivering the Digital Experience
The Evolving Relationship Between ESG and the Employee and Customer Experience
The No-Code (R)evolution: The Shifting Landscape of Low-Code and No-Code Development
The (Tech) Sky Is Falling. Or Is It?
The Metaverse, Conversational AI, and the Ground Shaking Impact They’ll Have on the Enterprise
The Fascinating Intersection Between Digital Adoption, Journey Management, and Transformation
ExTech Landscape: The State of Conversational AI for the Enterprise
Zoho Bets on Unified Marketing, We Get Disrupted by COVID, and Your 3-Week Catch-Up
What Role Does a Unified Marketing Platform Play in Delivering a Unified Digital Experience?
Zoho Bets on Unified Marketing with Its Marketing Plus Launch. Will it Pay Off?
Transforming the B2B Sales Data Desert Into a Rich and Fertile Customer Experience Oasis
Rethinking “Business Agility” — Now It's All About an End-to-End Focus on Business Outcomes
The 14 Rules of One CEO’s Proposed Brand-Vendor Treaty
The Apparently Obscure Connection Between the Digital Experience and Operational Transformation
Adobe Hits a Solid Digital Experience Note, But Is It Missing an Opportunity?
Gainsight Simplifies and Extends Its Customer Success Platform with New Launch
Two CEOs Lay Bare the Messaging Crisis Sweeping Across the ExTech Market
Marchex Launches Conversation DNA to Improve Conversational Intelligence
Luxury Brand Paul&Shark Sees Immediate Revenue Growth After Implementing Algolia Search
New Survey Shows Bad Experiences and Low Switching Costs Resulting in Nearly 50% Customer Churn
IT Orgs Struggling to Support Hybrid Workers According to New Study by Espressive
Zenoss Extends Its Kubernetes Monitoring Capabilities
Ukraine, a Funeral, and The Why of the Digital Experience
monday.com Shows Explosive Growth and Launches Two New Products
Mobile Least-Liked Touchpoint in HappySignals' Latest Global IT Experience Benchmark Report
Nexthink "Smashes" Growth Projections
FullStory Grows Annual Recurring Revenue by 70% in 2021
Zoom Enters the Contact Center Space, Looks to Video for Differentiation
Bloomreach Raises Additional $175MM and Doubles Valuation to $2.2 Billion
Integromat Changes Name to Make and Evolves into Full No-Code Automation Platform
Siam Commercial Bank Improves Customer Satisfaction 27% Using NICE Nexidia Analytics
SugarCRM Launches SugarOutfitters as Sole Marketplace of SugarCRM Apps and Add-ons
New Information Week and TeamDynamix Study Points to Need to Simplify and Automate ITSM Tooling
Recent Study Attempts to Quantify Cost of Poor IT Performance
GuideCX Raises $25MM in Bid to Improve Client Onboarding
Will It All Come Down to the Conversation?
Appian Increases Cloud Subscription Revenue by 39% Year Over Year
Uniphore Secures $400MM Series E Funding in Continued Sign of Conversational AI Going Mainstream
Qualtrics Announces XM Discover to Help Enterprises Gather and Analyze Ambient Experience Data
New Study Shows One Bad Experience is Enough to Kill Customer Retention
The World Economic Forum Releases New Report on Data Intermediaries
New Study Shows Legacy Apps Hindering Digital Transformation with Most Workloads Remaining on Prem
Dynatrace Exhibits the Promise and Peril of Competing in an Experience-First Hybrid World
WalkMe Publishes "Digital Adoption for Dummies"
Dynatrace Announces "Software Intelligence as Code"
Algorithmic Accountability Act Would Impact Use of Tech in Delivering Digital Experience
Microsoft Viva Tops 10MM Monthly Active Users
Global Quarterly Cloud Infrastructure Spend Tops $50 Billion for the First Time
A Digital Rising Tide, But Are Enterprises Lacking a Compelling Digital Experience Vision?
Gupshup Acquires Knowlarity to Extend Voice Capabilities
Amazon AWS Growth "Reaccelerates"
Skuid Acquires InFlight to Extend Its Employee Experience Reach
German Soccer Club SV Werder Bremen Improving the Fan Experience Using HPE
76% of Workers Unprepared for a Digital-First World
Dynatrace Sees 9% Customer Growth
Google Cloud Revenue Jumps 45%
Amelia Hired by Seguros SURA Chile as Customer Care Virtual Assistant
The Real Reason AIOps Will Change IT
Optimism & Stakes Rise — and What It Means for Enterprise Leaders
Qualtrics Reports Staggering Results. Demonstrates Growing Importance of the Digital Experience
Xerox Launches 3 Cloud-Native Businesses Running on Oracle Cloud
Appian Announces GA of Its Entry into the Process Mining Sector
The Business Case for Observability and Site Reliability Engineering